Dialpad gets AI injection with TalkIQ acquisition

Sometimes two companies get along so well together and fit each other so perfectly, they almost have to come together. That’s what happened when Dialpad, a business communications platform whose products include UberConference, started working with TalkIQ. They liked them so much, they bought the company.

Dialpad CEO Craig Walker says the two companies actually started working together about 8 months ago when Dialpad began looking at artificial intelligence options and they found that most weren’t real time and were expensive.

Walker liked the fact that TalkIQ had that near real-time solution and that it was also built on the Google Cloud Platform like his company. In addition, the principals from both companies each came out of Google and had actually…

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