Yelp will show user feedback about businesses’ health and safety practices

Moving forward, Yelp users won’t just be asked whether a business has good food or accepts credit cards — the platform is also allowing them to share feedback on whether the staff is wearing masks and enforcing social distancing.

Yelp’s head of consumer product Akhil Kuduvalli Ramesh suggested that this is the next phase of how the company is trying to help local businesses, after allowing them to highlight virtual services, manage their waitlists in accordance with new regulations and indicate the health and safety measures that they’re taking.

Of course, it’s one thing to see that a business claims to have strict mask-wearing and social distancing procedures, and another to hear other customers confirm that it’s true (or not). So Ramesh said it’s less about…

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